FAQ's
Do you offer wholesale pricing?
Yes! If you are a licensed skin care professional, medical provider or boutique interested in our products, please fill out our Premier Provider Registration Form.
With over 750 Premier Providers, XO8 is beloved by skin care professionals, dermatologists, plastic surgeons and boutique owners across the United States. We’d love to work with you to incorporate XO8 into your treatment room, practice or business.
Is there a minimum order required?
XO8 does not have a minimum order. We are here to support businesses, big and small, and help them to grow. We recommend ordering our full-size sample kit for $139.00 ($395 Value). This will give you the opportunity to try our incredible products on your skin and in your treatment room.
Do you have a product guide?
Our full Product and Ingredient Guide can be downloaded HERE.
When will I see results?
Immediate Results! The most extraordinary thing about our products: they’re outrageously effective. Our products work in minutes, and continue to work: leaving skin visibly firmer, brighter, and smoother. Don’t believe us? The before-and-after’s speak for themselves.
How do you apply XO8 revitalizing face mask formerly known as XO8 placenta stem cell mask?
Thoroughly cleanse face with appropriate cleanser.
Open and gently remove mask from enclosed tray and apply to contour of face.
Leave mask on for 30-minutes, massaging periodically.
Remove XO8 Revializing Face Mask = Placenta Stem Cell Mask and discard.Smooth remaining serum.
Finish with XO8 Revializing Elixir = Placenta Stem Serum and SPF for glowing, healthy skin.
How do I store XO8 revitalizing face mask?
XO8 Revitalizing Face Mask must be kept in a temperature controlled environment. While refrigeration isn’t necessary, the mask feels fantastic right out of the fridge! Avoid storing XO8 Revitalizing Face Mask in hot/humid environments. Room temperature is perfect!
What can I do with the remaining serum from XO8 placenta stem cell mask?
XO8 Placenta Stem Cell Mask is deemed a one time only use treatment mask. However, you can place any remaining serum from the packet into a zipper bag and place it in the refrigerator to use in the morning and evening on a freshly cleansed face.
Apply remaining serum with clean hands. Clean hands = happy face!
What is the difference between the revitalizing elixir and vital restorative elixir?
Our Revitalizing Elixir is our powerhouse anti-aging serum. Loaded with key ingredients such as Hyaluronic Acid, Vitamin C, Snap-8, and Retinol, this serum targets fine lines, expression lines, and overall texture and tone of the skin. On the other hand, our Vital Restorative Elixir is our health & wellness serum that is good for all skin types. It works especially well for clients with sensitive skin, Rosacea, or a compromised barrier. The key ingredients include Probiotics, Niacinamide, Snail Essence, and Copper Peptides. Both serums use Placenta Stem Cell Extracts and they complement each other perfectly. You can use one or layer both for optimal skin health AND results.
How do I apply XO8 revitalizing elixir formerly know as placenta stem cell serum?
Apply to a freshly cleansed face, neck, and décolletage morning and evening. Discontinue use if irritation occurs. XO8 revitalizing elixir is suitable for all skin types, is non-comedogenic and cruelty free.
Shipping and handling information
Processing Time:
XO8 typically processes orders within 1-2 business days of receiving your order. During busier times, order processing times may take longer. Our warehouse operates Monday-Friday, 9am-5pm EST, excluding holidays.
Shipping:XO8 offers a $15 flat shipping rate for all orders under $300 and free shipping for orders over $300, shipped through UPS or USPS Ground and Home Delivery. APO/FPO addresses can also be shipped to by XO8, but international shipping is currently unavailable.
Cannot log into an account?
Email us at info@xo8cosmeceuticals.com for assistance.
Can I use the XO8 collection with other skincare products?
XO8 products are compatible with other product lines.
What is your return policy?
XO8 Cosmeceuticals will gladly exchange any damaged product within seven (7) days of purchase. In order for XO8 Skincare to accept a return for damaged items, please complete the following steps:
Take photos of any damaged item(s) and email them to orders@xo8cosmeceuticals.com along with a request for a Return Shipping Label.Repackage your shipment, apply the label and return to your local USPS.Once your return is received, we will process your refund. Please note that shipping and return shipping fees are non-refundable and will be deducted from your return balance.
All retail sales are final.